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SmartStream:Guides:AmazonFireTV [2017/08/19 15:26]
streamvia
SmartStream:Guides:AmazonFireTV [2019/09/12 14:10] (current)
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 ====== Amazon Fire TV - SmartStream ====== ====== Amazon Fire TV - SmartStream ======
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-{{ :​red-arrow.png}} 
 Here you can find SmartStream setup information for your chosen device and also which services you can access whilst using SmartStream. Here you can find SmartStream setup information for your chosen device and also which services you can access whilst using SmartStream.
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 <box 90% round orange> <box 90% round orange>
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-<WRAP centeralign>​[[https://​www.streamvia.com/​knowledgebase/​91/​View-All-SmartStream-DNS-Server-Options.html|View All SmartStream DNS Servers]]</​WRAP></​box>​+<WRAP centeralign>​[[https://​www.streamvia.com/clientarea/​knowledgebase/​96/​View-All-SmartStream-DNS-Server-Options.html|View All SmartStream DNS Servers]]</​WRAP></​box>​
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-<WRAP centeralign>​**[[https://​www.streamvia.com/​clientarea.php?​action=products|Existing member or cannot find the email? Click here to retrieve your VPN password]]**</​WRAP></​box>​+<WRAP centeralign>​**[[https://​www.streamvia.com/clientarea/​clientarea.php?​action=products|Existing member or cannot find the email? Click here to retrieve your VPN password]]**</​WRAP></​box>​
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 **__//Step 3//__** **__//Step 3//__**
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-Go the **//​Settings//​** then select **//​System//​**+If your device is not already connected to your network, please connect it now. Make sure you have internet access, albeit geo-blocked internet access.
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 **__//Step 4//__** **__//Step 4//__**
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-Under **//System//** select **//Network//** then **//Configure ​Network//**+Go the **//Settings//** then select **//My Fire TV//**then **//About//** and finally **//Network//**
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 **__//Step 5//__** **__//Step 5//__**
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-Leave **all** settings as their **default**, apart from **//DNS 1//** and **//DNS 2//** - please enter the SmartStream DNS server(s) retrieved in Step 1.+Note down the **IP Address**, **Gateway** and the **Subnet Mask** you will need these details later. ​ The easiest way is to take a photo of the screen, with a phone or tablet, this photo will also help StreamVia troubleshoot any problems with you if required.
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 **__//Step 6//__** **__//Step 6//__**
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-Unplug the Fire TV power cord+Under **//​Settings//​** select **//​Network//​** then **//​Configure Network//**
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 **__//Step 7//__** **__//Step 7//__**
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 +Configure the **IP Address** you noted down in Step 5
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 +\\
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 +**__//Step 8//__**
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 +If your Subnet Mask was 255.255.255.0,​ configure **24** for the Network Prefix Length. ​ If it was something else, please email us the photo from Step 5.
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 +\\
 +\\
 +**__//Step 9//__**
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 +Configure the **Gateway** you noted down in Step 5
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 +**__//Step 10//__**
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 +For **//DNS 1//** and **//DNS 2//** please enter the SmartStream DNS server(s) retrieved in Step 1.
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 +**__//Step 11//__**
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 +After entering DNS 2, click the '​Connect'​ button and the various settings will then be saved.
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 +**__//Step 12//__**
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 +Unplug the Fire TV power cord
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 +\\
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 +**__//Step 13//__**
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 Use the below link to sign in to SmartStream using your VPN username and password, this will activate SmartStream for your current broadband IP address. ​ It is recommended you do this from a computer. Use the below link to sign in to SmartStream using your VPN username and password, this will activate SmartStream for your current broadband IP address. ​ It is recommended you do this from a computer.
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-**__//​Step ​8//__**+**__//​Step ​14//__**
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 Plug the Fire TV back in Plug the Fire TV back in
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 <box 90% round orange> <box 90% round orange>
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-<WRAP centeralign>​[[https://​www.streamvia.com/​knowledgebase/​91/​View-All-SmartStream-DNS-Server-Options.html|View All SmartStream DNS Servers]]</​WRAP></​box>​+<WRAP centeralign>​[[https://​www.streamvia.com/clientarea/​knowledgebase/​96/​View-All-SmartStream-DNS-Server-Options.html|View All SmartStream DNS Servers]]</​WRAP></​box>​
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 <box 90% round green> <box 90% round green>
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-<WRAP centeralign>​**[[https://​www.streamvia.com/​clientarea.php?​action=products|Existing member or cannot find the email? Click here to retrieve your VPN password]]**</​WRAP></​box>​+<WRAP centeralign>​**[[https://​www.streamvia.com/clientarea/​clientarea.php?​action=products|Existing member or cannot find the email? Click here to retrieve your VPN password]]**</​WRAP></​box>​
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 **__//Step 3//__** **__//Step 3//__**
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-Go the **//​Settings//​** then select **//​System//​** and finally **//​Network//​**.  ​If **System** does not exist on your device, ​go straight into **//​Network//​** from the **//​Settings//​** menu.+If your device ​is not already connected to your network, please connect it now. Make sure you have internet accessalbeit geo-blocked internet access.
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 **__//Step 4//__** **__//Step 4//__**
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-Select your Wi-Fi network and forget Wi-Fi network by pressing ​the button with 3 lines on it on the remote, then press the **//Select//** button.+Go the **//​Settings//​** then select **//My Fire TV//**, then **//About//** and finally **//Network//**
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 **__//Step 5//__** **__//Step 5//__**
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-Select your Wi-Fi network+Note down the **IP Address**, **Gateway** and the **Subnet Mask** you will need these details later. ​ The easiest way is to take a photo of the screen, with a phone or tablet, this photo will also help StreamVia troubleshoot any problems with you if required.
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 **__//Step 6//__** **__//Step 6//__**
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-Enter your Wi-Fi password, but **do not** press Connect, instead click on **//Advanced//**+Go the **//​Settings//​** then select ​**//Network//**  
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-\\  
 **__//Step 7//__** **__//Step 7//__**
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-Enter the first three groups of numbers exactly ​the same as the IP address of your router. As an example, if your router IP is 192.168.1.1, then use the IP address 192.168.1.77 or something ​to that nature. The important part is to change ​the last digit so you get an IP from the same IP range as the router, this also needs to be unique on your network ​i.e not the same as other computers, tablets, etc.+Select your Wi-Fi network and forget Wi-Fi network by pressing ​the button with 3 lines on it on the remote, then press the **//​Select//​** button ​to confirm you wish to Forget ​the network.
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 **__//Step 8//__** **__//Step 8//__**
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-For the Default gateway enter the IP of your router+Select ​your Wi-Fi network (select See All Networks if you need to)
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 **__//Step 9//__** **__//Step 9//__**
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-Input 24 for the Network Prefix Length and Click Next  +Enter your Wi-Fi password, but **do not** press Connect, instead click on **//​Advanced//​**
-\\+
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 +\\ 
 **__//Step 10//__** **__//Step 10//__**
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-Please enter the SmartStream DNS server(s) retrieved ​in Step 1 for DNS 1+Configure ​the **IP Address** you noted down in Step 5
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 **__//Step 11//__** **__//Step 11//__**
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-Please enter the SmartStream DNS server(s) retrieved ​in Step 1 for DNS 2+Configure ​the **Gateway** you noted down in Step 5
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 **__//Step 12//__** **__//Step 12//__**
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-Press **//Save//** or **//​Connect//​** and let the device connect to your network+If your Subnet Mask was 255.255.255.0,​ configure ​**24** for the Network Prefix Length. ​ If it was something else, please email us the photo from Step 5.
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 **__//Step 13//__** **__//Step 13//__**
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-Unplug the Fire TV, from your TV and any additional USB/power cables, so it is completely disconnected+For **//DNS 1//** and **//DNS 2//** please enter the SmartStream DNS server(s) retrieved in Step 1.
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 **__//Step 14//__** **__//Step 14//__**
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 +After entering DNS 2, click the '​Connect'​ button and the various settings will then be saved.
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 +\\
 +\\
 +**__//Step 15//__**
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 +Unplug the Fire TV, from your TV and any additional USB/power cables, so it is completely disconnected
 +\\
 +\\
 +\\
 +**__//Step 16//__**
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 Use the below link to sign in to SmartStream using your VPN username and password, this will activate SmartStream for your current broadband IP address. ​ It is recommended you do this from a computer. Use the below link to sign in to SmartStream using your VPN username and password, this will activate SmartStream for your current broadband IP address. ​ It is recommended you do this from a computer.
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-**__//​Step ​15//__**+**__//​Step ​17//__**
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 Plug the Fire TV back in to your TV and any power cables, so that it starts up. Plug the Fire TV back in to your TV and any power cables, so that it starts up.