First, we need to establish which kind of StreamVia account you hold. So that we can show you the correct information/guides.

The majority of customers will hold a 'Non-Residential VPN' account, if you have been a customer for some time this is almost certainly the account that you hold. We have listed the names of the various accounts below the option below.

Our 'Residential VPN' is a specialist/niche service, if you have purchased this you will most likely be aware that you have purchased this for a specific reason (poker, gambling, etc).

You can check the account you hold, by viewing the 'My Services' section of our Client Area where this will be shown.