Help
Links
Here you can find SmartStream setup information for your chosen device and also which services you can access whilst using SmartStream.
You can use the Table of Contents on the right hand side of this window to navigate between the different sections.
Step 1
Choose the closest SmartStream DNS server to your current location using the below list, you will need this later.
Step 2
Retrieve your VPN username and password, if you are a new member this is contained in the StreamVia Account Information email you received after ordering.
Step 3
Open Wii Options from the button on the home screen
Step 4
Go to Wii Settings
Step 5
Scroll right and open Internet
Step 6
Click Connection Settings
Step 7
Open the active connection, it will have red markings around it
Step 8
Click Change settings
Step 9
Scroll right to Auto-Obtain DNS screen (DO NOT alter Auto-Obtain IP Address, scroll right once more)
Step 10
Select No and open Advanced Settings
Step 11
Configure Primary DNS and/or Secondary DNS fields with the IP addresses of the SmartStream DNS server(s) you chose in Step 1.
Only the SmartStream DNS servers should be listed, delete any others
Step 12
Use the below link to sign in to SmartStream using your VPN username and password, this will activate SmartStream for your current broadband IP address. It is recommended you do this from a computer.
Should your broadband connection IP address change (if your router restarts or your ISP resets your connection) you will need to repeat this step of signing in, to update our systems.
Step 13
Power off/on your device, a full restart not just a suspend/resume.
Step 1
First you must make sure your Nintendo Wii is set up with the UK country setting, go to Wii options → Wii Settings → Country → UK
Step 2
Once this is done you can go to the Shopping Channel and download BBC iPlayer