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Welcome to StreamVia Help


First, we need to establish which kind of StreamVia account you hold. So that we can show you the correct information/guides.


Non-Residential IP VPN

If you have one of the following accounts:

  • Max VPN + DNS
  • Basic VPN + DNS
  • VPN All Plus
  • VPN All
  • VPN UK, USA & Canada
  • VPN Europe
  • VPN UK

Residential IP VPN

If you have one of the following accounts:

  • UK Residential VPN - BT Shared IP
  • UK Residential VPN - BT Dedicated IP






What type of account do I have?

You can check the account you hold, by viewing the 'My Services' section of our Client Area where this will be shown under the 'Product/Service' column.


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