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SmartStream [2019/01/03 15:35]
streamvia
SmartStream [2019/05/15 05:40] (current)
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-====== SmartStream ======+====== SmartStream ​DNS ======
 ===== Introduction ===== ===== Introduction =====
-SmartStream provides an alternative way to optimise streaming media, it offers unparalleled streaming performance even enabling HD content to be streamed effortlessly.+SmartStream ​DNS provides an alternative way to optimise streaming media, it offers unparalleled streaming performance even enabling HD content to be streamed effortlessly.
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   * **Any public Wi-Fi/​hotel/​shared connection**   * **Any public Wi-Fi/​hotel/​shared connection**
   * **Any ISP/​connection that uses CGNAT (Carrier Grade NAT)**   * **Any ISP/​connection that uses CGNAT (Carrier Grade NAT)**
-  * **SingTel** - Singapore 
-  * **StarHub Cable Vision** - Singapore (May work if you disabled SafeSurf) 
   * **China**   * **China**
   * **Emirates Telecommunications Corporation** – UAE (sites/​devices that stream over HTTPS, which is probably most, should work. Those that stream over HTTP will be broken.)   * **Emirates Telecommunications Corporation** – UAE (sites/​devices that stream over HTTPS, which is probably most, should work. Those that stream over HTTP will be broken.)
 +  * **Go** - Malta (DNS hijacking. Fixable if you have a DD-WRT router, contact us if you do)
 +  * **Globe** - Philippines (Transparent proxy by default, customer advises you need to get a static IP to bypass)
 +  * **SingTel** - Singapore
 +  * **Sky Broadband** - UK Sky Broadband Users, [[https://​www.ispreview.co.uk/​index.php/​2019/​04/​firmware-update-for-uk-sky-broadband-isp-routers-botches-dns.html|Read this article for further information]]
 +  * **StarHub Cable Vision** - Singapore (May work if you disabled SafeSurf)
   * **Telkom SA Limited** – South Africa   * **Telkom SA Limited** – South Africa
 +  * **TelstraClear** - New Zealand
   * **True ISP** - Thailand (Issues vary, ISP filters selectively)   * **True ISP** - Thailand (Issues vary, ISP filters selectively)
   * **Vodafone** - New Zealand (Only if you have a dynamic IP, static IP is fine)   * **Vodafone** - New Zealand (Only if you have a dynamic IP, static IP is fine)
-  * **TelstraClear** - New Zealand 
   * **Vodafone Italy** - Ask Vodafone if '​Secure DNS' is enabled, if so how/can you disable   * **Vodafone Italy** - Ask Vodafone if '​Secure DNS' is enabled, if so how/can you disable
   * **Vodafone Spain** - Ask Vodafone if '​Secure DNS' is enabled, if so how/can you disable. ​ [[http://​mola.io/​2015/​01/​26/​vodafone-spain-web-blocking-system/​|Also click here to see this page for further details on their blocking]]   * **Vodafone Spain** - Ask Vodafone if '​Secure DNS' is enabled, if so how/can you disable. ​ [[http://​mola.io/​2015/​01/​26/​vodafone-spain-web-blocking-system/​|Also click here to see this page for further details on their blocking]]
-  * **Go** - Malta (DNS hijacking. Fixable if you have a DD-WRT router, contact us if you do)  
-  * **Globe** - Philippines (Transparent proxy by default, customer advises you need to get a static IP to bypass) 
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 ===== Guides ===== ===== Guides =====
 +<box 90% round red> 
 +\\ 
 +<WRAP centeralign>​**PLEASE NOTE: You must be at the physical location you intend to use SmartStream at, connected to the Internet connection you intend to use, in order to setup the service.**</​WRAP></​box>​ 
 +\\
 ==== Microsoft Windows ==== ==== Microsoft Windows ====
 |  [[SmartStream/​Guides/​Windows XP|Windows XP]]  |  [[SmartStream/​Guides/​Windows Vista|Windows Vista]] ​ |  [[SmartStream/​Guides/​Windows 7|Windows 7]]  |  [[SmartStream/​Guides/​Windows 8|Windows 8]]  |  [[SmartStream/​Guides/​Windows 10|Windows 10]]  | |  [[SmartStream/​Guides/​Windows XP|Windows XP]]  |  [[SmartStream/​Guides/​Windows Vista|Windows Vista]] ​ |  [[SmartStream/​Guides/​Windows 7|Windows 7]]  |  [[SmartStream/​Guides/​Windows 8|Windows 8]]  |  [[SmartStream/​Guides/​Windows 10|Windows 10]]  |
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 ==== Mobile Devices ==== ==== Mobile Devices ====
-|  [[SmartStream/​Guides/​iOS|iPod/iPhone/iPad - Up to iOS 10]]  |  [[SmartStream/​Guides/​iOS_11|iPod/iPhone/iPad - iOS 11+ (Latest)]] ​ | +|  [[SmartStream/​Guides/​iOS|iPhone/​iPad - Up to iOS 10]]  |  [[SmartStream/​Guides/​iOS_11|iPhone/​iPad - iOS 11+ (Latest)]] ​ | 
-|  [[SmartStream/​Guides/​Android ​4.x|Android]] ​ |  [[SmartStream/​Guides/​AmazonKindleFire|Amazon Kindle Fire Tablets]] ​ |+|  [[SmartStream/​Guides/​Android|Android]] ​ |  [[SmartStream/​Guides/​AmazonKindleFire|Amazon Kindle Fire Tablets]] ​ |
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 ==== Games Consoles ==== ==== Games Consoles ====
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 If the above test passes you likely need to sign into SmartStream with your VPN username/​password to update your IP address in our system, each time your broadband IP address changes you need to complete the below. If the above test passes you likely need to sign into SmartStream with your VPN username/​password to update your IP address in our system, each time your broadband IP address changes you need to complete the below.
   * https://​smartstream.streamvia.com   * https://​smartstream.streamvia.com
-\\ 
-\\ 
-==== MICRSOFT EDGE USERS PLEASE READ ==== 
-There seems to be a bug in the Microsoft Edge browser, the default Windows 10 browser, where it does not ask for your username/​password and immediately fails to log in. 
-\\ 
-\\ 
-For a quick-fix, please sign-in using Google Chrome, Firefox or Internet Explorer instead. 
-\\ 
-\\ 
-**How to sign in with Internet Explorer** 
-<WRAP centeralign>​{{SmartStream:​edge-ie.png}}</​WRAP>​ 
-\\ 
-**Work arounds for the Edge bug** 
-\\ 
-The bug presents itself when you try to follow a link, such as https://​smartstream.streamvia.com,​ from a website. ​ Edge does not show the username/​password box, but immediately tries to login without a username/​password and so fails. 
-\\ 
-\\ 
-Options to work around it and continue signing in with Edge: 
-   * Manually type in the SmartStream address, into the address bar.  It will then show the username/​password request box. 
-   * Save the SmartStream link, to your Edge favourites/​bookmarks. (star icon)  Then, load it from the bookmarks (star icon with horizontal lines). ​ When loaded from favourites/​bookmarks,​ Edge will prompt for a username/​password correctly. 
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