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iPod/iPhone/iPad (iOS 10) - SmartStream


Here you can find SmartStream setup information for your chosen device and also which services you can access whilst using SmartStream.

You can use the Table of Contents on the right hand side of this window to navigate between the different sections.


Guides


Install Guide


Step 1
Choose the closest SmartStream DNS server to your current location using the below list, you will need this later.




Step 2
Retrieve your VPN username and password, if you are a new member this is contained in the StreamVia Account Information email you received after ordering.




Step 3
Load Settings then tap on your connected Wi-fi network




Step 4
Your currently connected Wi-fi network will have a tick next to it on the left hand side, tap the 'i' in a circle as shown by the red circle for your Wi-Fi network




Step 5
Leave ALL other settings as they are, tap the DNS entry and replace the current IP addresses with the SmartStream DNS server(s) you chose in Step 1. To enter multiple addresses separate them with a comma, for example in the format xx.xx.xx.xx, xx.xx.xx.xx


Only the SmartStream DNS servers should be listed, delete any others





Step 7
When finished, go back by tapping Wi-Fi at the top of the screen.


Step 8
Use the below link to sign in to SmartStream using your VPN username and password, this will activate SmartStream for your current broadband IP address.

Should your broadband connection IP address change (if your router restarts or your ISP resets your connection) you will need to repeat this step of signing in, to update our systems.




Step 9
Power off/on your device, a full restart not just a suspend/resume.




Removal Guide


Step 1
Load Settings then tap on your connected Wi-fi network




Step 2
Your currently connected Wi-fi network will have a tick next to it on the left hand side, tap the 'i' in a circle as shown by the red circle for your Wi-Fi network




Step 3
Leave ALL other settings as they are, tap the DNS entry and delete all numbers listed so the DNS box is empty


Step 4
When finished, go back by tapping Wi-Fi at the top of the screen.


Step 5
Power off/on your device, a full restart not just a suspend/resume.



Other Information


UK/USA/xx iTunes Account


The below steps will show you how to create an iTunes AppStore account to download free Apps from another country, the screenshots are based on iTunes 11 there may be subtle differences between different versions however the core process remains the same.

StreamVia will not provide support for this however if followed exactly/correctly it does work fine.


Step 1
Open iTunes and select iTunes Store, then sign out of your current iTunes account by clicking your username then Sign Out




Step 2
With the iTunes Store still selected, scroll down to the bottom right hand corner, click the flag




Step 3
Now select the country of the iTunes store you wish to use, i.e UK, USA, etc


Step 4
Now search for the free App you wish to download, i.e BBC iPlayer




Step 5
Click the Free button next to the App to download




Step 6
You will be prompted to sign in click Create Apple ID




Step 7
Fill in your details, email address, security questions etc


Step 8
When you get to the Provide a Payment Method screen, select None for Please select a payment method.

Enter an address for the country of the iTunes account you are creating, using Google to search for a hotel or other address and use this if you do not have one you can use, then click Create Apple ID




Step 9
Use the iTunes account you created to download the Apps required, you can change back to your original account by signing out of iTunes and then back in again with your original username/password.


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