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Xbox One - SmartStream


Here you can find SmartStream setup information for your chosen device and also which services you can access whilst using SmartStream.

You can use the Table of Contents on the right hand side of this window to navigate between the different sections.


Install Guide


Step 1
Choose the closest SmartStream DNS server to your current location using the below list, you will need this later.




Step 2
Retrieve your VPN username and password, if you are a new member this is contained in the StreamVia Account Information email you received after ordering.




Step 3
If your Xbox One is not already connected to your broadband router, via cable/wireless, please do this first. Then, on the Xbox One, go to Settings


Step 4
Select Network


Step 5
Select Advanced Settings


Step 6
Select DNS Settings


Step 7
Select Manual


Step 8
Enter the SmartStream DNS server chosen in Step 1 of this guide, then press Enter and repeat for the secondary


Step 9
Press B on your Xbox controller to save the changes


Step 10
Power off the Xbox


Step 11
Use the below link to sign in to SmartStream using your VPN username and password, this will activate SmartStream for your current broadband IP address. It is recommended you do this from a computer.

Should your broadband connection IP address change (if your router restarts or your ISP resets your connection) you will need to repeat this step of signing in, to update our systems.




Step 12
Power on your Xbox




Other Information


BBC iPlayer App

If you cannot download the BBC iPlayer App onto your Xbox One you will need to first hook up your Xbox to a computer with the VPN connected - then share the VPN to the Xbox from the computer - once the App has downloaded via this method you can then revert to using SmartStream only on the Xbox

For Windows computers please install OpenVPN, then follow the 'Share VPN to another device' guide on the same setup page.

For Mac computers please configure either an L2TP or PPTP VPN, then follow the 'Share VPN to another device' guide on the same setup page.


SkyGo App

If you cannot download the Sky Go App onto your Xbox One you will need to first hook up your Xbox to a computer with the VPN connected - then share the VPN to the Xbox from the computer - once the App has downloaded via this method you can then revert to using SmartStream only on the Xbox

For Windows computers please install OpenVPN, then follow the 'Share VPN to another device' guide on the same setup page.

For Mac computers please configure either an L2TP or PPTP VPN, then follow the 'Share VPN to another device' guide on the same setup page.


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