Here you can find SmartStream setup information for your chosen device and also which services you can access whilst using SmartStream.
You can use the Table of Contents on the right hand side of this window to navigate between the different sections.
Choose the closest SmartStream DNS server to your current location using the below list, you will need this later.
Retrieve your VPN username and password, if you are a new member this is contained in the StreamVia Account Information email you received after ordering.
Go to the SmartHub home screen
Press the below key sequence, i.e the appropriate buttons on the remote. FastForward and Rewind are the FastForward and Rewind buttons on the remote control
FastForward → 2→ 8 → 9 → Rewind
A menu should pop up, if the above command sequence has been entered correctly. If not, go back to viewing TV, then back to SmartHub and try again. If it fails, you seem to need to go back to the TV, then SmartHub, before trying again.
Choose the app store region that you wish to see, i.e UK
Go to SmartHub screen
Press menu button
Scroll down to Network
Click Start, it will 'do its thing'. This will vary depending on how you are connecting, i.e cable or wifi
Click IP Settings, when you get the 'settings complete' screen
Do *not* change anything under the 'IP Setting' header, i.e it must stay on automatic
Scroll down to DNS Setting, change to 'enter manually'
Enter the SmartStream DNS server you chose in Step 1
Only the SmartStream DNS servers should be listed, delete any others
Click OK, OK, etc until you are out of the settings
Step 17 Unplug the TV, wait 10 seconds or so
Use the below link to sign in to SmartStream using your VPN username and password, this will activate SmartStream for your current broadband IP address. It is recommended you do this from a computer.
Should your broadband connection IP address change (if your router restarts or your ISP resets your connection) you will need to repeat this step of signing in, to update our systems.
Press Menu on your Freesat remote control.
Go to System
Press Configure Network
Choose Configure IP
Press Apply, then restart the Freesat receiver