Playstation 4 - SmartStream

Here you can find SmartStream setup information for your chosen device and also which services you can access whilst using SmartStream.

You can use the Table of Contents on the right hand side of this window to navigate between the different sections.

Install Guide

Step 1
Choose the closest SmartStream DNS server to your current location using the below list, you will need this later.

Step 2
Retrieve your VPN username and password, if you are a new member this is contained in the StreamVia Account Information email you received after ordering.

Step 3
Select Settings then Network

Step 4
Select Setup Internet Connection

Step 5
Select either Use Wi-Fi or Use LAN Cable. If you are using Lan Cable please skip to Step 7

Step 6
Select your wifi network name, then enter your wifi password/key when prompted

Step 7
Select Custom

Step 8
Set IP Address Settings to Automatic

Step 9
Set DHCP Host Name to Do Not Specify

Step 10
Set DNS Settings to Manual, then enter the SmartStream DNS server chosen in Step 1

Step 11
Set MTU Settings to Automatic

Step 12
Set Proxy Server to Do Not Use

Step 13
Use the below link to sign in to SmartStream using your VPN username and password, this will activate SmartStream for your current broadband IP address. It is recommended you do this from a computer, but make sure you do not have the VPN connected!

Should your broadband connection IP address change (if your router restarts or your ISP resets your connection) you will need to repeat this step of signing in, to update our systems.

Step 12
Power off/on your PS4, a full restart not just a suspend/resume.

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