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SmartStream:Guides:Netgear_Router [2019/06/18 20:30] (current)
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 +====== Netgear Router - SmartStream ====== 
 +\\ 
 +Here you can find SmartStream setup information for your chosen device and also which services you can access whilst using SmartStream. 
 +\\ 
 +\\ 
 +You can use the Table of Contents on the right hand side of this window to navigate between the different sections. 
 +\\ 
 +\\ 
 +---- 
 +===== Install Guide ===== 
 +\\ 
 +**__//Step 1//__** 
 +\\ 
 +Choose 2 SmartStream DNS servers using the below list, from **either** the '​Standard'​ or '​Special'​ list, you will need these later. 
 +\\ 
 +\\ 
 +<box 90% round orange>​ 
 +\\ 
 +<WRAP centeralign>​[[https://​www.streamvia.com/​clientarea/​knowledgebase/​96/​View-All-SmartStream-DNS-Server-Options.html|View All SmartStream DNS Servers]]</​WRAP></​box>​ 
 +\\ 
 +\\ 
 +\\ 
 +**__//Step 2//__** 
 +\\ 
 +Retrieve your VPN username and password, if you are a new member this is contained in the **StreamVia Account Information** email you received after ordering. 
 +\\ 
 +\\ 
 +<box 90% round green> 
 +\\ 
 +<WRAP centeralign>​**[[https://​www.streamvia.com/​clientarea/​clientarea.php?​action=products|Existing member or cannot find the email? Click here to retrieve your VPN password]]**</​WRAP></​box>​ 
 +\\ 
 +\\ 
 +\\ 
 +**__//Step 3//__** 
 +\\ 
 +Sign into the administration screen of the router, usually by accessing http://​www.routerlogin.net - your will need your router username/​password to sign in, default is admin/​password unless changed 
 +\\ 
 +\\ 
 +\\ 
 +**__//Step 4//__** 
 +\\ 
 +Navigate to the **//​Internet//​** section 
 +\\ 
 +\\ 
 +\\ 
 +**__//Step 5//__** 
 +\\ 
 +Enable **//Use These DNS Servers//** then locate the **//Primary DNS//** & **//​Secondary DNS//** options/​boxes,​ these are the options you need to change/​populate. ​ Enter the IP addresses of the SmartStream DNS servers you chose in Step 1. Do **not** change any other settings.  
 +\\ 
 +\\ 
 +<box 90% round red> 
 +\\ 
 +<WRAP centeralign>​ 
 +**Only the SmartStream DNS servers should be listed, delete any others**</​WRAP></​box>​ 
 +\\ 
 +\\ 
 +\\ 
 +**__//Step 6//__** 
 +\\ 
 +Make sure there are no typing mistakes in the DNS servers entered, if there are you **will** lose internet access. ​ Once you are confident all is fine, click **//​Apply//​** 
 +\\ 
 +\\ 
 +\\ 
 +**__//Step 7//__** 
 +\\ 
 +Unplug the power to the router, wait 5 seconds and then power it back up again 
 +\\ 
 +\\ 
 +\\ 
 +**__//Step 8//__** 
 +\\ 
 +After the router has rebooted, restart any devices connected to the router - computers, tablets, etc 
 +\\ 
 +\\ 
 +\\ 
 +**__//Step 9//__** 
 +\\ 
 +Use the below link to sign in to SmartStream using your VPN username and password, this will activate SmartStream for your current broadband IP address. ​ It is recommended you do this from a computer or tablet. 
 +\\ 
 +\\ 
 +Should your broadband connection IP address change (if your router restarts or your ISP resets your connection) you will need to repeat this step of signing in, to update our systems. 
 +\\ 
 +\\ 
 +<box 90% round orange>​ 
 +\\ 
 +<WRAP centeralign>​[[https://​smartstream.streamvia.com|Sign in to SmartStream]]</​WRAP></​box>​ 
 +\\ 
 +\\ 
 +\\ 
 +\\ 
 +----- 
 +===== Removal Guide ===== 
 +\\ 
 +**__//Step 1//__** 
 +\\ 
 +Sign into the administration screen of the router, usually by accessing http://​www.routerlogin.net - your will need your router username/​password to sign in, default is admin/​password unless changed 
 +\\ 
 +\\ 
 +\\ 
 +**__//Step 2//__** 
 +\\ 
 +Navigate to the **//​Internet//​** section 
 +\\ 
 +\\ 
 +\\ 
 +**__//Step 3//__** 
 +\\ 
 +Disable **//Use These DNS Servers//​**. Do **not** change any other settings.  
 +\\ 
 +\\ 
 +\\ 
 +**__//Step 4//__** 
 +\\ 
 +Click **//​Apply//​** 
 +\\ 
 +\\ 
 +\\ 
 +**__//Step 5//__** 
 +\\ 
 +Unplug the power to the router, wait 5 seconds and then power it back up again 
 +\\ 
 +\\ 
 +\\ 
 +**__//Step 6//__** 
 +\\ 
 +After the router has rebooted, restart any devices connected to the router - computers, tablets, etc 
 +\\ 
 +\\ 
 +\\