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Humax Freesat - SmartStream


Here you can find SmartStream setup information for your chosen device and also which services you can access whilst using SmartStream.

You can use the Table of Contents on the right hand side of this window to navigate between the different sections.


Install Guide


Step 1
Choose the closest SmartStream DNS server to your current location using the below list, you will need this later.




Step 2
Retrieve your VPN username and password, if you are a new member this is contained in the StreamVia Account Information email you received after ordering.




Step 3
Press Menu on your Freesat remote control.


Step 4
Go to System


Step 5
Choose Network


Step 6
Press Configure Network


Step 7
Choose Configure IP


Step 8
Make a note of all current settings i.e IP Address, Netmask, Router/Gateway, you will need this information shortly. Be very careful with typing mistakes.


Step 9
Choose Manual


Step 10
Enter the above settings you noted, i.e IP address, Netmask, Gateway/Router, instead of the zeros it defaults to, be *very* careful with what is entered


Step 11
Navigate down to DNS Address and fill in the DNS server fields with the SmartStream DNS server you chose in Step 1 - overwriting any numbers that are already there. Then, click Done


Only the SmartStream DNS servers should be listed, delete any others




Step 12
Press Apply, then reboot the Freesat receiver.


Step 13
Use the below link to sign in to SmartStream using your VPN username and password, this will activate SmartStream for your current broadband IP address. It is recommended you do this from a computer.

Should your broadband connection IP address change (if your router restarts or your ISP resets your connection) you will need to repeat this step of signing in, to update our systems.






Removal Guide


Step 1
Press Menu on your Freesat remote control.


Step 2
Go to System


Step 3
Choose Network


Step 4
Press Configure Network


Step 5
Choose Configure IP


Step 6
Choose Automatic


Step
Press Apply, then restart the Freesat receiver



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