User Tools

Site Tools




Android 4.x / 5.x / 6.x - SmartStream


Here you can find SmartStream setup information for your chosen device and also which services you can access whilst using SmartStream.

You can use the Table of Contents on the right hand side of this window to navigate between the different sections.


Install Guide


Step 1
Choose the closest SmartStream DNS server to your current location using the below list, you will need this later.




Step 2
Retrieve your VPN username and password, if you are a new member this is contained in the StreamVia Account Information email you received after ordering.




Step 3
Go to Settings


Step 4
Tap WiFi, tap on the word WiFi, not ON/OFF


Step 5
Tap and hold preferred (or active) wireless network until dialog pops up


Step 6
Select Modify Network


Step 7
Select Show advanced options check box at the bottom


Step 8
Change IP settings to Static


Step 9
Keep the IP address, Gateway and Network prefix length the same; should be set from DHCP.

You may need to manually enter your IP address, Gateway, Subnet/Network Prefix Length, using the same values you see in gray (these are the automatically configured details, that may need re-entering). Otherwise, you may not be able to save your settings.


Step 10
Set DNS 1 and DNS 2 to the SmartStream DNS server(s) you chose in Step 1.


Only the SmartStream DNS servers should be listed, delete any others




Step 11
Tap Save


Step 12
Use the below link to sign in to SmartStream using your VPN username and password, this will activate SmartStream for your current broadband IP address.

Should your broadband connection IP address change (if your router restarts or your ISP resets your connection) you will need to repeat this step of signing in, to update our systems.




Step 13
Power off/on your device, a full restart not just a suspend/resume.




Removal Guide


Step 1
Go to Settings


Step 2
Tap WiFi, tap on the word WiFi, not ON/OFF


Step 3
Tap and hold preferred (or active) wireless network until dialog pops up


Step 4
Select Modify Network


Step 5
Select Show advanced options check box at the bottom


Step 8
Change IP settings to DHCP


Step 9
Tap Save


Step 10
Power off/on your device, a full restart not just a suspend/resume.



Page Tools