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Residential VPN:Android:OpenVPN [2019/07/20 16:31] (current)
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 +====== Android - OpenVPN ======
 +\\
 +Here you can find setup information for your chosen VPN and also how to fix any problems you might encounter. ​
 +\\
 +\\
 +You can use the Table of Contents on the right hand side of this window to navigate between the different sections.
 +\\
 +\\
 +** You must have a Residential VPN account to use this service. **
 +\\
 +\\
 +**This Setup Guide requires the use of a computer to Download, Extract and then Email to yourself the configuration files.
 +\\
 +\\
 +If you only have your mobile device, please email our Support team who will send you the configuration files directly to your device email**
 +\\
 +\\
 +----
 +===== Install Guide =====
 +\\
 +\\
 +\\
 +**__//Step 1//__**
 +\\
 +Retrieve your VPN username and password, if you are a new member this is contained in the **StreamVia Residential VPN - Account Information** email you received after ordering.
 +\\
 +\\
 +<box 90% round green>
 +\\
 +<WRAP centeralign>​**[[https://​www.streamvia.com/​clientarea/​clientarea.php?​action=products|Existing member or cannot find the email? Click here to retrieve your VPN password]]**</​WRAP></​box>​
 +\\
 +\\
 +\\
 +**__//Step 2//__**
 +\\ 
 +Install **//OpenVPN Connect//** from the Google Play store
 +\\
 +\\
 +[[https://​play.google.com/​store/​apps/​details?​id=net.openvpn.openvpn&​hl=en_GB]]
 +\\
 +\\
 +\\
 +**__//Step 3//__**
 +\\
 +Using a computer, download the Shared or Dedicated Residential VPN connection profiles depending on the service you have purchased.
 +\\
 +\\
 +<box 90% round orange>
 +\\
 +<WRAP centeralign>​**SHARED IP**
 +\\
 +\\
 +**[[https://​www.streamvia.com/​clientarea/​dl.php?​type=d&​id=86|Download Residential VPN Configuration]]**</​WRAP></​box>​
 +\\
 +\\
 +<box 90% round orange>
 +\\
 +<WRAP centeralign>​**DEDICATED IP**
 +\\
 +\\
 +**[[https://​www.streamvia.com/​clientarea/​dl.php?​type=d&​id=90|Download Residential VPN Configuration]]**</​WRAP></​box>​
 +\\
 +\\
 +\\
 +**__//Step 4//__**
 +\\
 +After downloading the connection profiles to your computer, open the zip file, you will see a list of folders, select/​enter the folder that matches the **VPN Server** you were assigned, in the '​StreamVia Residential VPN - Account Information'​ email
 +\\
 +\\
 +\\
 +**__//Step 5//__**
 +\\
 +Email to yourself, the connection profiles for your VPN server/​account - an email account that is present on your device - this will allow you to easily import them on your device.
 +\\
 +\\
 +**Which options should I use?​!** ​                                                         \\                                                                                        '​Option 1' labelled options will typically provide the best performance,​ '​Option 2' may be required from some restricted/​censored locations. We recommend you experiment, to see which works best for you.                                                                    \\
 +\\
 +Alternatively,​ please contact our Support team and they will email you the connection profiles directly.
 +\\
 +\\
 +\\
 +**__//Step 6//__**
 +\\
 +Open the email with the configurations,​ on the device you are setting up.  Tap each attachment in turn, you will need to repeat this for each option you wish to install.
 +\\
 +\\
 +Download/​save the VPN configurations to your device, from your email. ​ Usually by clicking a downward-pointing arrow.
 +\\
 +\\
 +\\
 +**__//Step 7//__**
 +\\
 +Start the **//OpenVPN Connect//** App that you downloaded in Step 2 from the Play Store. ​ Select **//OVPN Profile//​**,​ from the App Home screen.
 +\\
 +\\
 +<WRAP centeralign>​{{VPN:​android-openvpn-new-1.png}}</​WRAP>​
 +\\
 +\\
 +\\
 +**__//Step 8//__**
 +\\
 +With **OVPN** selected, navigate to your Downloads folder or wherever you saved the configuration files on your device, you should now see a list of the OpenVPN Configuration files downloaded in Step 3 and Step 4.  **Select** them so they have a **'​tick'​** by them, then tap **//​Import//​** top right.
 +\\
 +\\
 +<WRAP centeralign>​{{VPN:​android-openvpn-new-2.png}}</​WRAP>​
 +\\
 +\\
 +\\
 +**__//Step 9//__**
 +\\
 +Enter VPN credentials,​ then press **//Add//**
 +\\
 +\\
 +<WRAP centeralign>​{{VPN:​android-openvpn-new-3.png}}</​WRAP>​
 +\\
 +We **//​STRONGLY//​** recommend you repeat from 'Step 6' above, to import **ALL** options for your assigned VPN server. ​ This will allow you to experiment, to see which works best from your physical location.
 +\\
 +\\
 +\\
 +**__//Step 10//__**
 +\\
 +Move the VPN slider to **//On//**
 +\\
 +\\
 +<WRAP centeralign>​{{VPN:​android-openvpn-new-4.png}}</​WRAP>​
 +\\
 +\\
 +\\
 +**__//Step 11//__**
 +\\
 +To import additional options, repeat from **Step 6** to download to the configuration files, then use the giant **+** button in the OpenVPN Connect App (bottom right usually).
 +\\
 +\\
 +\\
 +**__//Step 12//__**
 +\\
 +VPN username/​password stored for each option, can be edited by tapping the **>** next to each configuration option.
 +\\
 +\\
 +\\
 +===== Recommended Advanced Settings =====
 +\\
 +**__//Step 1//__**
 +\\
 +Load the OpenVPN Connect App, then go to **//​Settings//​** from the three-horizontal-line button (top left usually).
 +\\
 +\\
 +**__//Step 2//__**
 +\\
 +Enable **//​Seamless tunnel//**
 +\\
 +\\
 +**__//Step 3//__**
 +\\
 +Set **//​Connection timeout: none//​** ​
 +\\
 +\\
 +**__//Step 4//__**
 +\\
 +Set **//​Reconnect on Reboot//** if you wish
 +\\
 +\\
 +**__//Step 5//__**
 +\\
 +Enable any other options you wish
 +\\
 +\\
 +**__//Step 6//__**
 +\\
 +If the VPN is currently connected, go into the **OpenVPN Connect** app move the slider to **//​Off//​**,​ then reconnect, for the changes to take effect
 +\\
 +\\