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I_Am_Connecting_From_XYZ [2019/04/01 13:11]
I_Am_Connecting_From_XYZ [2019/06/18 20:30] (current)
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 +====== I Am Connecting From XYZ .... ======
 +\\
 +We've put together this page to give recommendations for how to connect to our service, depending on where you are connecting from or how you are connecting to the Internet.
 +\\
 +\\
 +Many customers will be able to use all services and options that we provide, however if you are connecting from a censored country you may find that specific configuration is required. For example, if you are connecting from somewhere like UAE, or via a mobile internet connection, this page is for you!
 +\\
 +\\
 +\\
 +\\
 +===== By Internet Connection Type =====
 +==== Regular Cable / DSL ====
 +Providing you are using a regular Cable / DSL connection, that is not from a censored country listed below, you should be able to use either the [[VPN|VPN]] or [[SmartStream|SmartStream DNS]].
 +\\
 +\\
 +Typically if you are looking to unblock supported streaming sites [[SmartStream|SmartStream DNS]] would be the best option, if you need to access other websites not on the [[https://​www.streamvia.com/​clientarea/​knowledgebase/​97/​SmartStream-Supported-Sites.html|SmartStream supported list]] or you require additional security/​encryption that the [[VPN|VPN]] is the best option.
 +\\
 +\\
 +==== Mobile / 3G / 4G ====
 +You should use the [[VPN|VPN]] service, SmartStream will not typically work on **most** mobile/​3G/​4G connections or may not work consistently.
 +\\
 +\\
 +==== Hotel / Shared or Public WiFi ====
 +You should use the [[VPN|VPN]] service, SmartStream will not work on **most** hotel/​public wifi connections.
 +\\
 +\\
 +\\
 +\\
 +===== By Country =====
 +==== Non-Censored Country ====
 +Providing you are using a regular Cable / DSL connection, that is not from a censored country listed below, you should be able to use either the [[VPN|VPN]] or [[SmartStream|SmartStream DNS]].
 +\\
 +\\
 +Typically if you are looking to unblock supported streaming sites [[SmartStream|SmartStream DNS]] would be the best option, if you need to access other websites not on the [[https://​www.streamvia.com/​clientarea/​knowledgebase/​97/​SmartStream-Supported-Sites.html|SmartStream supported list]] or you require additional security/​encryption that the [[VPN|VPN]] is the best option.
 +\\
 +\\
 +==== China / Egypt / Iran ====
 +You should use the [[VPN|VPN]] service:
 +  * **Windows/​macOS:​** ​ OpenVPN 'DPI NoHosts'​ configurations. ​ Experiment with '​Option 1' **and** ​ '​Option 2'.
 +  * **iOS/​Android:​** OpenVPN '​NoHosts'​ configurations. ​ Experiment with '​Option 1' **and** ​ '​Option 2'.
 +Stealth VPN is also an option, however OpenVPN DPI NoHosts (NoHosts on iOS/​Android) will typically perform better. SmartStream DNS will **not** work.
 +\\
 +\\
 +==== Turkey (Mainland) ====
 +You should use the [[VPN|VPN]] service:
 +  * **Windows/​macOS:​** ​ OpenVPN 'DPI NoHosts'​ configurations. ​ Experiment with '​Option 1' **and** ​ '​Option 2'.
 +  * **iOS/​Android:​** OpenVPN '​NoHosts'​ configurations. ​ Experiment with '​Option 1' **and** ​ '​Option 2'.
 +Stealth VPN is also an option, however OpenVPN DPI NoHosts (NoHosts on iOS/​Android) will typically perform better. SmartStream DNS will **not** work.
 +\\
 +\\
 +N.B. Customers connecting from Northern Cyprus can generally use **all** options, including SmartStream DNS.
 +\\
 +\\
 +==== UAE ====
 +For security you should use the [[VPN|VPN]] service:
 +  * **Windows/​macOS:​** ​ OpenVPN 'DPI NoHosts'​ configurations. ​ Experiment with '​Option 1' **and** ​ '​Option 2'.
 +  * **iOS/​Android:​** OpenVPN '​NoHosts'​ configurations. ​ Experiment with '​Option 1' **and** ​ '​Option 2'.
 +Stealth VPN is also an option, however OpenVPN DPI NoHosts (NoHosts on iOS/​Android) will typically perform better.
 +\\
 +\\
 +For streaming [[SmartStream|SmartStream DNS]] **can** be used in most situations when connecting from home, providing the sites are on the [[https://​www.streamvia.com/​clientarea/​knowledgebase/​97/​SmartStream-Supported-Sites.html|SmartStream supported list]].
 +\\
 +\\
 +==== Unlisted Censored Country ====
 +For security you should use the [[VPN|VPN]] service:
 +  * **Windows/​macOS:​** ​ OpenVPN '​DPI'​ configurations. L2TP may also work.
 +  * **iOS/​Android:​** OpenVPN configurations. L2TP may also work.
 +For streaming [[SmartStream|SmartStream DNS]] **can** be used in most situations when connecting from home and when the country you are in is **not** explicitly listed above, providing the sites are on the [[https://​www.streamvia.com/​clientarea/​knowledgebase/​97/​SmartStream-Supported-Sites.html|SmartStream supported list]].
 +\\
 +\\