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I want help to fix a problem

Perhaps you have just installed our VPN or SmartStream service, or perhaps you have been using it for some time but now have a problem. If so, you're in the right place! Here you can find out how to fix problems!

Select from the options below, depending on the service you're using:

OpenVPN GUI, OpenVPN Connect, Tunnelblick, Stealth VPN, L2TP, PPTP
You're using the VPN

I added your DNS servers to my wifi/network settings
You're using SmartStream

I usually just sign into to get things working again
You're using SmartStream

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